Certified Software Quality Analyst
Schedule
Start | End | Duration | Location | Details |
---|
Course Details
Certified Software Quality Analyst
Course code: CSQA
Duration: 5 Days
Prerequisite:
• Candidate must meet ONE of four prerequisites listed below:
• 4 year degree from accredited college-level institution & 2 years experience in the information services field
• 3 year degree from accredited college-level institution & 3 years experience in the information services field
• 2 year degree from accredited college-level institution & 4 years experience in the information services field
• Six years experience in the information services field
AND
• Are working, or have worked at any time within the prior 18 months, in the field within covered by the certification designation.
Course Description:
This certification course is comprised of a simulated program which tests the competence level of the participants in upholding the practices and principles of assuring, maintaining and controlling service and product quality in Information Technology. Upon completion of the course, participants will be a part of an extremely select professional group, and garner praise regarding their quality control competence, advance their career rapidly, with a greater acceptance in higher management advisor roles.
Course Objectives:
• Understanding Principles and Concepts of Quality Control
• Leading Quality Management Teams
• Understanding Baselines of quality
• Performing Audits and Assessments
• Planning for Quality Control
• Defining, Implementing and enhancing Work Processes
• Laying out Practices for Quality Control
• Understanding Quality control Metrics
• Understanding the concepts of Outsourcing
• Contracting Quality
Intended Audience:
CSQA is aimed at an advanced group among the testing fraternity who are seasoned campaigners when it comes to Quality assurance and control. Project managers, and senior management professionals shall also benefit from this training significantly.
Course Outlines:
1. Introduction to the Software Quality Assurance Certification Program
1.1 Software Certification Overview
1.2 Meeting the Certification Qualifications
1.3 Scheduling with Pearson VUE to Take the Examination
1.4 How to Maintain Competency and Improve Value
Skill Category 1
2. Quality Principles
2.1 Vocabulary of Quality
2.2 The Different Views of Quality
2.3 Quality Concepts and Practices
2.4 Quality Control and Quality Assurance
2.5 Quality Pioneers Approach to Quality
Skill Category 2
3. Quality Leadership
3.1 Leadership Concepts
3.2 Quality Management Infrastructure
3.3 Quality Environment
Skill Category 3
4. Quality Baselines
4.1 Quality Baseline Concepts
4.2 Methods Used for Establishing Baselines
4.3 Model and Assessment Fundamentals
4.4 Industry Quality Models
Skill Category 4
5. Quality Assurance
5.1 Establishing a Function to Promote and Manage Quality
5.2 Quality Tools
5.3 Process Deployment
5.4 Internal Auditing and Quality Assurance
Skill Category 5
6. Quality Planning
6.1 Planning Concepts
6.2 Integrating Business and Quality Planning
6.3 Prerequisites to Quality Planning
6.4 The Planning Process
6.5 Planning to Mature IT Work Processes
Skill Category 6
7. Define, Build, Implement, and Improve Work Processes
7.1 Process Management Concepts
7.2 Process Management Processes
Skill Category 7
8. Quality Control Practices
8.1 Testing Concepts
8.2 Developing Testing Methodologies
8.3 Verification and Validation Methods
8.4 Software Change Control
8.5 Defect Management
Skill Category 8
9. Metrics and Measurement
9.1 Measurement Concepts
9.2 Measurement in Software
9.3 Variation and Process Capability
9.4 Risk Management
9.5 Implementing a Measurement Program
Skill Category 9
10. Internal Control and Security
10.1 Principles and Concepts of Internal Control
10.2 Environmental or General Controls
10.3 Transaction Processing Controls
10.4 The Quality Professionals Responsibility for Internal Control and Security
10.5 Risk and Internal Control Models
10.6 Building Internal Controls
10.7 Building Adequate Security
Skill Category 10
11. Outsourcing, COTS and Contracting Quality
11.1 Quality and Outside Software
11.2 Selecting COTS Software
11.3 Selecting Software Developed by Outside Organizations
11.4 Contracting for Software Developed by Outside Organizations
11.5 Operating for Software Developed by Outside Organizations