Certified Software Quality Analyst

Schedule

Start End Duration Location Details
January 17, 2022 January 21, 2022 KDE 3.1 Virtual Classroom (GMT+08:00)
February 14, 2022 February 18, 2022 KDE 3.1 Virtual Classroom (GMT+08:00)
March 14, 2022 March 18, 2022 KDE 3.1 Virtual Classroom (GMT+08:00)
April 25, 2022 April 29, 2022 KDE 3.1 Virtual Classroom (GMT+08:00)
May 16, 2022 May 20, 2022 KDE 3.1 Virtual Classroom (GMT+08:00)
June 13, 2022 June 17, 2022 KDE 3.1 Virtual Classroom (GMT+08:00)
July 18, 2022 July 22, 2022 KDE 3.1 Virtual Classroom (GMT+08:00)
August 15, 2022 August 19, 2022 KDE 3.1 Virtual Classroom (GMT+08:00)
September 19, 2022 September 23, 2022 KDE 3.1 Virtual Classroom (GMT+08:00)
October 17, 2022 October 21, 2022 KDE 3.1 Virtual Classroom (GMT+08:00)
November 14, 2022 November 18, 2022 KDE 3.1 Virtual Classroom (GMT+08:00)
December 19, 2022 December 23, 2022 KDE 3.1 Virtual Classroom (GMT+08:00)

Course Details

Certified Software Quality Analyst

Course code: CSQA

Duration: 5 Days

Prerequisite:

•    Candidate must meet ONE of four prerequisites listed below:
•    4 year degree from accredited college-level institution & 2 years experience in the information services field
•    3 year degree from accredited college-level institution & 3 years experience in the information services field
•    2 year degree from accredited college-level institution & 4 years experience in the information services field
•    Six years experience in the information services field
AND
•    Are working, or have worked at any time within the prior 18 months, in the field within covered by the certification designation.
 
Course Description:

This certification course is comprised of a simulated program which tests the competence level of the participants in upholding the practices and principles of assuring, maintaining and controlling service and product quality in Information Technology. Upon completion of the course, participants will be a part of an extremely select professional group, and garner praise regarding their quality control competence, advance their career rapidly, with a greater acceptance in higher management advisor roles. 

Course Objectives:

•    Understanding Principles and Concepts of Quality Control
•    Leading Quality Management Teams
•    Understanding Baselines of quality
•    Performing Audits and Assessments
•    Planning for Quality Control
•    Defining, Implementing and enhancing Work Processes
•    Laying out Practices for Quality Control
•    Understanding Quality control Metrics
•    Understanding the concepts of Outsourcing
•    Contracting Quality

Intended Audience:

CSQA is aimed at an advanced group among the testing fraternity who are seasoned campaigners when it comes to Quality assurance and control. Project managers, and senior management professionals shall also benefit from this training significantly.

Course Outlines:

1. Introduction to the Software Quality Assurance Certification Program 
1.1 Software Certification Overview 
1.2 Meeting the Certification Qualifications 
1.3 Scheduling with Pearson VUE to Take the Examination 
1.4 How to Maintain Competency and Improve Value 

Skill Category 1 
2. Quality Principles 
2.1 Vocabulary of Quality 
2.2 The Different Views of Quality 
2.3 Quality Concepts and Practices 
2.4 Quality Control and Quality Assurance 
2.5 Quality Pioneers Approach to Quality 

Skill Category 2 
3. Quality Leadership 
3.1 Leadership Concepts 
3.2 Quality Management Infrastructure 
3.3 Quality Environment 

Skill Category 3 
4. Quality Baselines 
4.1 Quality Baseline Concepts 
4.2 Methods Used for Establishing Baselines 
4.3 Model and Assessment Fundamentals 
4.4 Industry Quality Models 

Skill Category 4 
5. Quality Assurance 
5.1 Establishing a Function to Promote and Manage Quality 
5.2 Quality Tools 
5.3 Process Deployment 
5.4 Internal Auditing and Quality Assurance 

Skill Category 5 
6. Quality Planning 
6.1 Planning Concepts 
6.2 Integrating Business and Quality Planning 
6.3 Prerequisites to Quality Planning 
6.4 The Planning Process 
6.5 Planning to Mature IT Work Processes
 
Skill Category 6 
7. Define, Build, Implement, and Improve Work Processes

7.1 Process Management Concepts 
7.2 Process Management Processes 

Skill Category 7 
8. Quality Control Practices 
8.1 Testing Concepts 
8.2 Developing Testing Methodologies 
8.3 Verification and Validation Methods 
8.4 Software Change Control 
8.5 Defect Management 

Skill Category 8 
9. Metrics and Measurement 
9.1 Measurement Concepts 
9.2 Measurement in Software 
9.3 Variation and Process Capability 
9.4 Risk Management 
9.5 Implementing a Measurement Program 

Skill Category 9 
10. Internal Control and Security 
10.1 Principles and Concepts of Internal Control 
10.2 Environmental or General Controls 
10.3 Transaction Processing Controls 
10.4 The Quality Professionals Responsibility for Internal Control and Security 
10.5 Risk and Internal Control Models 
10.6 Building Internal Controls 
10.7 Building Adequate Security 

Skill Category 10 
11. Outsourcing, COTS and Contracting Quality 
11.1 Quality and Outside Software 
11.2 Selecting COTS Software 
11.3 Selecting Software Developed by Outside Organizations 
11.4 Contracting for Software Developed by Outside Organizations 
11.5 Operating for Software Developed by Outside Organizations