NSE6: FortiVoice™
Schedule
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Course Details
NSE6: FortiVoice™
Duration: 2 Days
Course Code: FT-FVC
Prerequisites:
• Knowledge of network protocols
• Basic understanding of network concepts
Course Description:
In this two-day course, you will learn how to configure FortiVoice systems, including using the phones.
Course Objectives:
After completing this course, you should be able to:
• Deploy the FortiVoice on your network
• Configure and set up HA for large scale deployments
• Install and set up extensions for both internal and external users
• Creating groups to manage calls and configuration options
• Setting inbound and outbound dialing rules to meet customer requirements
• Using and managing Auto Attendant menus and options
• Understand system advanced features
• Monitor system via logs and traces to ensure the system is setup correctly
• Generate call reports and invoices based upon user or trunk activity
• Provide access and rights to users within the user portal
• Configure auto dialer and campaigns
• Deploy gateway and local survivable systems
• Deploy softclients for mobile workers
Intended Audience:
Networking and security professionals involved in the management, configuration, administration, and monitoring of FortiVoice devices used in their organizations' networks.
Course Outlines:
• System Overview
• Extension Configuration
• Groups
• Trunks
• Call Features
• Log & Maintenance
• Call Reporting
• User Portal
• Auto Dialer
• Gateway Management
• FortiFone Softclient