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Managing Microsoft Teams

Schedule

Start End Duration Location Details
January 31, 2022 February 03, 2022 KDE 3.1 Virtual Classroom (GMT+08:00)
February 28, 2022 March 03, 2022 KDE 3.1 Virtual Classroom (GMT+08:00)
March 28, 2022 March 31, 2022 KDE 3.1 Virtual Classroom (GMT+08:00)
June 27, 2022 June 30, 2022 KDE 3.1 Virtual Classroom (GMT+08:00)
September 12, 2022 September 15, 2022 KDE 3.1 Virtual Classroom (GMT+08:00)
December 12, 2022 December 15, 2022 KDE 3.1 Virtual Classroom (GMT+08:00)

Course Details

Managing Microsoft Teams

Course code: MS700

Duration: 4 Days

Prerequisites:
•    A proficient understanding of basic functional experience with Microsoft 365 services.
•    A proficient understanding of general IT practices, including using PowerShell.

Course Description:

The Managing Microsoft Teams course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. Microsoft Teams admins configure, deploy, and manage Office 365 workloads for Microsoft Teams that focus on efficient and effective collaboration and communication in an enterprise environment. This course covers six central elements - Microsoft Teams overview, implementing governance, security and compliance for Microsoft Teams, preparing the environment for a Microsoft Teams deployment, deploying and managing teams, managing collaboration and managing communication in Microsoft Teams. In Microsoft Teams overview, you will get an overview of Microsoft Teams including Teams architecture and related Office 365 workloads. You will be provided an overview of security and compliance in Microsoft Teams and finally get an overview of how to manage Microsoft Teams. In implementing governance, security and compliance for Microsoft Teams, you will plan and configure governance for Office 365 groups including expiration and naming policies. Then you will implement security by configuring conditional access, MFA or Threat Management for Microsoft Teams. Finally, you will implement compliance for Teams by using DLP policies, eDiscovery cases or supervision policies. In preparing the environment for a Microsoft Teams deployment, you plan an upgrade from Skype for Business to Microsoft Teams by evaluating upgrade paths with coexistence and upgrade modes, manage meeting migrations and configuring coexistence and upgrade settings. Then you plan and configure network settings for Microsoft Teams, and finally you will deploy and manage Microsoft Teams endpoints. In deploying and managing teams, you will learn how to create and manage teams, manage membership and access for both, internal and external users. In managing collaboration in Microsoft Teams, you will manage chat and collaboration experiences such as team settings or private channel creation policies. Finally, you will manage settings for Teams apps such as app setup policies, Apps, bots & connectors in Microsoft Teams or publish a custom app in Microsoft Teams. This course concludes with managing communication in Microsoft Teams. You will learn how to manage Live event and meetings experiences, manage phone numbers or Phone System for Microsoft Teams and finally how to troubleshoot audio, video, and client issues.

Intended Audience:

Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam.

Course Outline:

Module 1: Microsoft Teams Overview

•    Overview of Microsoft Teams
•    Overview of security and compliance in Microsoft Teams
•    Overview of managing Microsoft Teams

Module 2: Implement Microsoft Teams Governance, Security and Compliance

•    Implement Governance and Lifecycle Management for Microsoft Teams
•    Implementing Security for Microsoft Teams
•    Implementing Compliance for Microsoft Teams

Module 3: Prepare the environment for a Microsoft Teams deployment

•    Upgrade from Skype for Business to Microsoft Teams
•    Plan and configure network settings for Microsoft Teams
•    Deploy and Manage Microsoft Teams endpoints

Module 4: Deploy and manage teams

•    Create and manage teams
•    Manage membership
•    Manage access for external users

Module 5: Manage collaboration in Microsoft Teams

•    Manage chat and collaboration experiences
•    Manage settings for Teams apps

Module 6: Manage communication in Microsoft Teams

•    Manage Live event and meetings experiences
•    Manage phone numbers
•    Manage Phone System for Microsoft Teams
•    Troubleshot audio, video, and client issues