TRENDS delivers Symantec courses in partnership with Red Education.
Symantec WSS Diagnostic and Troubleshooting
Schedule
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Course Details
Symantec WSS Diagnostics and Troubleshooting
Duration: 2 Days
Course Code: SWSSDT
Prerequisites:
• Symantec Diagnostics and Troubleshooting Methodology Course (eLearning – 15 min.)
• You must have working knowledge of internet protocols authentication and communications.
Course Description:
The WSS Diagnostics and Troubleshooting course is intended for IT professionals who will be diagnosing and troubleshooting the Symantec Web Security Service (WSS).
Course Objectives:
• Describe the architecture, components and process flow of WSS
• Identify the steps to diagnose, troubleshoot and resolve a broad range of issues with WSS
Intended Audience:
This course is for professionals who deal with troubleshooting issues for Web Security Service
Course Outlines:
Module 1: Web Security Service Components, Architecture and Process Flow
• Covering a variety of configurations
Module 2: Remote Client (Unified Agent) Access Issues
• Diagnose and troubleshoot
Module 3: Policy Issues
• Diagnose and troubleshoot
Module 4: Firewall/VPN Access Issues
• Diagnose and troubleshoot
Module 5: Authentication Issues
• Diagnose and troubleshoot
Module 6: SSL Interception Issues
• Diagnose and troubleshoot
Module 7: Internet Performance Issues
• Diagnose and troubleshoot Module 8: Reports Issues
• Diagnose and troubleshoot
Module 9: ProxySG Forwarding Access Issues
• Diagnose and troubleshoot
Module 10: Blocking of Web Site Access Issues
• Diagnose and troubleshoot
Module 11: Explicit Proxy Access Issues
• Diagnose and troubleshoot
Module 12: Mobile Device Access Issues
• Diagnose and troubleshoot
Module 13: Malware Analysis Issues
• Diagnose and troubleshoot
Module 14: DLP Integration Issues
• Diagnose and troubleshoot
Module 15: CASB CloudSOC Integration Issues
• Diagnose and troubleshoot